Security & Privacy
We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our Customer Care and websites also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting any sensitive information, including your credit card information.
Personal information provided on the website and online credit card transactions are transmitted through a secure server. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing TLS; also, your browser may give you a pop-up message that you're about to enter a secure area.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
The Information We Collect
We may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access the entire website or participate in all of its features.
We receive and store any personally identifiable information when you:
Visit our website
Enter information on our website
Shop with ElVoyage.com online, through our catalogs
Provide information in other ways such as by subscribing to our emails or consenting to mobile messaging
We may collect the following personally identifiable information:
Your account number if you pay by credit or debit card or by check
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use
How We Use the Information We Collect
EL VOYAGE may collect your personal data, subject to applicable data privacy laws. The data we collect is necessary for the operation of our business and in our legitimate interest. We may collect information to:
Complete your purchase transactions
Provide the services you request
Send you our catalogues and other marketing offerings
Identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
Notify you of product recalls or provide other information concerning products you have purchased
Improve our merchandise selections, customer service, and overall shopping experience.
Protecting children's privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Links to Other Sites
While visiting our websites, you may link to websites operated by our business partners or other third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any website you may access through this website. They are independent from us, and we have no control over, or responsibility for, their information or activities.
Online Account Registration
To make online shopping faster and easier, you may register with ElVoyage.com. As a registered customer, you only have to enter your shipping addresses and billing information once; that information will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
Express Checkout allows users to purchase a single item of merchandise through an expedited checkout process. By enabling Express Checkout, you agree that your payment method may be charged and your purchase completed by way of the Express Checkout process. Express Checkout is available only for purchase originating from and shipping to the Continental United States.
Express Checkout Last Updated October 9, 2018
We'll be happy to provide additional information or answer any questions. Please email us at firstname.lastname@example.org, or write to us at:
P.O. Box 297190, Brooklyn, NY 11229.
Last updated on October 9, 2018.